Your Privacy Matters
At Sideways Tours Pty Ltd, we’re committed to protecting your personal information and ensuring that your experience with us is safe, transparent, and enjoyable, from your first website visit to your last wine tasting.
1. Who We Are
Sideways Tours Pty Ltd (ABN: 686 290 924) is based in Perth, Australia. We specialise in immersive food, wine, and sightseeing tours around Western Australia.
2. What We Collect
When you contact us or make a booking, we may collect the following personal data:
- Your name
- Your email address
- Dietary preferences (to enhance your tour experience)
This data is collected via our secure contact and booking forms on sidewaystours.com.au.
3. How We Use Your Information
We use your data to:
- Respond to your enquiries and plan your tours
- Customise your experience based on your preferences
- Ensure your safety and comfort during the tour
We do not sell or share your data with third-party marketing platforms.
4. Analytics & Tracking
We use Google Analytics and Facebook Pixel to understand how visitors use our website. This helps us improve our content and offerings. These services may use cookies or similar technologies for tracking.
You can manage your cookie preferences through your browser settings.
5. Payments & Booking
All bookings and payments are processed through a third-party service provider, Rezdy, which operates under its own privacy and security protocols. We do not store any credit card or payment information on our servers.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Request a correction or deletion of your data
To exercise these rights, please use the contact form on our Contact Us page. We respond promptly to all privacy-related requests.
7. Data Security
We take data protection seriously and implement reasonable measures to secure your personal information.
8. Who Can Book
While our tours are open to families, bookings must be made by individuals aged 18 and over.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any significant changes will be reflected on this page with an updated effective date.
Questions?
We’re happy to help. Please reach out using our Contact Us form for any concerns about your privacy or personal data.